83
Rating
Popularity

Operated by The Luck Factory B.V., Wild Sultan is part of a renowned family of online casinos, establishing its credibility within the industry.

82/100 Reviewed by Taylor {-{/i}-}

The wagering conditions, set at a 35x requirement, are relatively favorable for Canadian players, especially given the generous time frame to fulfill them.

87/100 Reviewed by Taylor {-{/i}-}

With its sleek design and intriguing aesthetic, the site showcases an extensive selection of games from numerous leading Canadian providers.

89/100 Reviewed by Taylor {-{/i}-}

While customer service isn't available around the clock, assistance can still be accessed via live chat and email.

72/100 Reviewed by Taylor {-{/i}-}

Summary

Wild Sultan provides a distinctive platform for Canadian players, boasting an intuitive interface and a bountiful welcome bonus with reasonable wagering criteria. However, note that customer support isn't 24/7, and there's a high minimum withdrawal threshold.
Well designed and appealing website
Bonus terms are fair
Experience thrilling slot tournaments and ongoing promotional events.
Customer support isn’t 24/7
High minimum withdrawal

Details

Name
Wild Sultan
Licenses
Curacao e-gaming License
VIP program
Yes

Game Offerings

Game Types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker
Game Shows Game Shows

Payment

Payment options

EcoPayz EcoPayz
MasterCard MasterCard
Neosurf Neosurf
Neteller Neteller
PaySafeCard PaySafeCard
Skrill Skrill
VISA VISA

Deposit

Minimum deposit
$20

Withdrawal

Minimum withdrawal
$50

Customer Service

Email

Email support
Yes

Live chat

Live chat support
Yes

Wild Sultan Review

Licensing and Safety at Wild Sultan Casino

Wild Sultan Casino is a property of The Luck Factory B.V. , which also manages several other prominent global casinos.

The company is licensed in Curacao.

Wild Sultan ensures thorough protection of personal data specifically for facilitating its gaming services, overseen by a dedicated data protection officer.

Since the games originate from reputable providers, we can confidently vouch for their fairness and security.

Legal information Key information about safety policies and user agreements can be swiftly accessed on the site via the privacy policy and terms & conditions pages.

Wild Sultan is a safe casino to play at

Upon reviewing Wild Sultan Casino's safety measures, no issues were identified. We deem it a secure and trustworthy platform for gaming.

The casino holds a valid Curacao license , ensuring its operations are legitimate.

Having established relationships with reputable game developers assures us of both fairness and regulation, reinforcing trust in their offerings.

Our Verdict:

You can engage with Wild Sultan Casino without concerns, enjoying what it has to offer.

How I Tested Wild Sultan Casino

Our extensive review process considers numerous factors, influencing our final ratings. Below, we summarize key considerations.

  1. Bonus and offers analysis

The bonus offer Each bonus is evaluated not only by its value but also by the rigor of its terms and conditions.

  1. How easy is it to open a new account

Ideally, setting up an account should be seamless. Casinos that complicate this process risk losing potential players.

  1. Essential Information about Deposit Options

We delve into the range of deposit methods provided, including minimum deposit amounts and other relevant details.

  1. A Look into the Game Catalog

We assess the total game offerings and each category's specific counts.

  1. The play experience

A tremendous game library loses its appeal if the games lack quality and engagement.

  1. How withdrawing works

Guidelines on initiating withdrawals, understanding minimum amounts, and other pertinent details are provided.

  1. What do you do if you run into issues

Finally, we examine their support resources and available contact avenues.

Welcome Offer and Promotions – Seize Your Bonus at Wild Sultan

Wild Sultan presents a notable welcome offer and various continuous promotions. The welcome deal is divided into three deposits, potentially reaching up to $1000.

Players can also enjoy a bundle of 200 free spins .

The bonus is awarded as follows:

  • 1st deposit – 100% up to $300 + 100 free spins
  • 2nd deposit – 50% up to $200 + 50 free spins
  • 3rd deposit – 150% up to $500 + 50 free spins

With a bonus wagering requirement of 35x, this condition remains considerably fair. Note that these terms need to be completed within 30 days.

Further particulars are available on the terms and conditions section of the site.

Redeeming a bonus is straightforward. Access your account's deposit page to activate your welcome bonus and proceed with your deposit!

Promotions and Tournaments

A recurring promotion to capitalize on is instant cashback with each deposit.

Regular players benefit from a 5% cashback, while VIP members can secure up to 10% cashback.

Ongoing promotions include events like game of the week, provider highlights, and developer-centric tournaments.

Each competition features a prize pool, and players earn opportunities to win simply by participating in qualifying games.

VIP Program

Though there exists a VIP program at Wild Sultan, details remain somewhat scarce.

The membership is by invitation only, and the comprehensive criteria aren't disclosed by the casino.

Eligible members will be contacted via email to join, leaving us with limited insights into the VIP program's benefits.

Wild Sultan boasts a diverse selection of bonuses.

Wild Sultan's bonuses are designed to appeal to a wide range of players. Remember, the welcome offer is distributed over three deposits.

Opinions on this are mixed. Some enjoy receiving the entire bonus upfront.

Others appreciate the spread, providing extended bonus periods.

Despite a modest cashback on each deposit, significant winnings are likely found through regular tournaments and slot promotions.

Our Verdict:

Wild Sultan is well regarded for its appealing player bonuses.

Sign Up for a New Account with Wild Sultan

Here, we'll detail the steps to register a new account. Initially, you'll need to provide your country, email, and choose a username and password.

Signing up for Wild Sultan Casino

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Next, you'll be prompted for your phone number. Verification will occur via a text message or a call.

Once verified, the final registration stage asks for some additional personal details.

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Your full name, birthdate, preferred currency, gender, and address will be required. With that, your account setup is complete!

Creating an account is relatively straightforward, though there's room for improvement.

Overall, the registration process is manageable, with standard queries.

Certain players might disapprove of the phone verification step. We also view it as an unnecessary hurdle, as several competitors don't require this. Omitting it would make the registration close to ideal.

Our Verdict:

While account creation is relatively simple, simplification could enhance user experience.

Wild Sultan Payment Methods

Below is a concise overview of the main payment options transactions offered by Wild Sultan. The minimum deposit is set at $20.

Payment Method Type Average Deposit Time Average Withdrawal Time
Visa Credit / Debit Card Instant 3-4 days
Mastercard Credit / Debit Card Instant 3-4 days
Neteller E-Wallet Instant Instant
paysafecard Prepaid Card Instant
Visa Pro Credit / Debit Card Instant
CASHlib Prepaid voucher Instant
Skrill E-Wallet Instant Instant
Papaya E-Transfer Instant
Bank Transfer Bank Transfer 1-2 days

There's a satisfactory assortment of payment solutions

Wild Sultan provides a diverse selection of payment methods, including numerous E-Wallets and prepaid options. However, cryptocurrency support is absent.

Our primary critique concerns the $20 minimum deposit—significantly higher than most casinos, typically around $10.

Our Verdict:

While Wild Sultan offers numerous popular deposit solutions, the minimum deposit is notably high.

Games you can play at Wild Sultan

Let's review the assortment of games. You can navigate to slot games via the top menu button labeled 'Slot Machines.' Sort options include provider, volatility, the latest releases, and editor's picks.

You'll find many well-loved and familiar game titles recognizable to most gambling enthusiasts.

The table games section is adjacent to the slots menu. Key classics like roulette, blackjack, casino hold'em, and baccarat are all in the lineup.

There's a dedicated poker game area as well.

When it comes to the live casino , you'll discover much of what's also available in the table games section, offering experiences like live blackjack and roulette.

We didn't catch any broadcasts of game shows, yet Wild Sultan features an 'other games' section in which enthusiasts can dive into bingo, darts, scratch-offs, and diverse lottery games.

Game Providers

Wild Sultan Casino partners with a multitude of slot providers, too extensive to fully list here. The platform conveniently organizes this information, allowing players to search for a particular provider's offerings easily.

The notable ones include NetEnt , you'll find titans like Play'n GO, Big Time Gaming, Yggdrasil, Red Tiger, and Pragmatic Play within their impressive collection.

When it comes to live casino ventures, the scene is more predictable with Evolution Gaming being the main driver. As for scratch and lotto games, they’re primarily powered by Hacksaw Gaming.

One of the standout aspects is the extensive variety and superior quality of games available.

The array of games and, importantly, the top-tier quality they offer, are definitive highlights of Wild Sultan Casino. With industry giants like NetEnt, Red Tiger, and Big Time Gaming backing them, players can anticipate an exceptional playing experience.

There's plenty of variation within the live casino and table games categories, offering great choices for those seeking more than just slots.

Many gamers, of course, find these offerings just as enticing as the slots, leaving little room for critique in this area.

Ready to cash out your wins? Here’s a detailed rundown on the withdrawal process.

Here's what you need to know about getting your winnings out. To start with, the minimum withdrawal is set at $50, which might seem a bit steep for some.

Similar to plenty of modern casinos, the withdrawal method needs to match the deposit method, a tactic mainly designed to mitigate money laundering risks.

Initiating a withdrawal is straightforward. Begin by logging into your account if that hasn't been done yet, and proceed to select the withdrawal option.

From there, opt for one of the available payout methods and specify the amount you'd like to cash out.

For further details, the terms and conditions page contains comprehensive withdrawal information, and there's a separate section dedicated to payment methods.

Wild Sultan Casino imposes a relatively high threshold for withdrawals.

What stands out most about the withdrawal process is undoubtedly the minimum amount required. In many other casinos, the threshold rarely exceeds $20.

However, at Wild Sultan, it’s $50.

This means if you bag smaller victories, retrieving them isn't possible under this policy.

The result is that you'd need to keep playing to build up enough winnings for withdrawal, running the risk of losing it all in the process.

Customer Support

Contact : Average Answer Time

email
24-48h

phone

live chat
Available on their website (10:00 to 22:00 CET) 5-10min

When it comes to reaching out, Wild Sultan only provides email and live chat options for communication. Regrettably, there's no telephone hotline. Moreover, customer support operates between 10:00 and 22:00 CET, not around the clock.

Support is accessible in English, French, Finnish, and German, accommodating a range of speakers.

In the support center, you'll find access to the casino's FAQ. It does a decent job in addressing the common questions newcomers might have.

However, if further clarification is needed beyond the FAQ, there are additional routes to explore.

The terms and conditions page is a treasure trove of information on various facets of the casino, bonuses included.

Wild Sultan Casino does provide a satisfactory level of support overall.

Interactions with customer support were positive, especially via the live chat, where responses were prompt and informative.

Unfortunately, constant availability isn't guaranteed, though many issues can likely wait for resolution.

For some, the FAQ might be more than sufficient in addressing concerns. An area of potential enhancement would be introducing phone support.

Our Verdict: 

We found the Wild Sultan support team responsive and efficient.

Responsible Gambling

As usual, you can find the responsible gambling page by scrolling down to the bottom for a concise yet helpful read.

Still, it offers a sprinkling of valuable insights.

Wild Sultan is somewhat opaque in its approach to responsible gambling protocols.

The page covers basic guidelines one might expect, such as gambling being strictly for individuals aged 18 and over, and assurance that your password is never disclosed to anyone.

The casino mentions that you can reach them to set account restrictions, although specifics on these limits aren't elaborated.

Upon deeper inquiries, it appears players can establish self-exclusions and deposit ceilings, though implementing these features isn't as user-friendly as it could be.

Our Verdict:

An expansion of the responsible gambling resources would be beneficial, including simplifying the tool implementation process.

Awards and Recognitions

To date, Wild Sultan Casino hasn't bagged any awards or formal recognitions.

Conclusion

While Wild Sultan Casino brings a lot to the table, certain factors detract from its potential greatness. The game offering is indeed stellar, replete with high-quality selections.

Their welcome bonus and promotional packages are noteworthy and enhance the playing experience.

Although some elements are minor inconveniences rather than deal-breakers, such as support availability, the necessity to contact the casino to set limits, and the phone verification process.

The more significant hurdle for some might be the $50 minimum withdrawal threshold.

This condition could be prohibitive for casual or budget players wishing to withdraw smaller amounts, though high-rollers might find it less of an issue. All in all, Wild Sultan scores an 85 out of 100.

Frequently Asked Questions

Undoubtedly, the vast array of games coupled with enticing bonuses rank as one of the prime attractions.
Indeed, Wild Sultan Casino operates under a Curacao license, ensuring it's a safe bet.
The main aspect that might deter players is the $50 minimum withdrawal, considered relatively steep by some standards.
Author
Taylor
Team Lead
Taylor has been immersed in the iGaming world for over six years, working as a writer and manager, with a strong focus on the North American sphere.

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